Frequently Asked Questions
Have questions? We’ve got answers! Check out our Frequently Asked Questions. Just click the “+” to see the answer to the question listed. If you still have questions feel free to Contact Us.
Carpet and Floor Cleaning
How long will it take to clean my carpets?
In most cases we will have your carpet cleaned and we’ll be out the door within an hour. Obviously, the larger the job and the more rooms to clean will take a little longer. If you’re on a tight schedule just let us know and we’ll work with you.
Do I need to move my furniture?
We will move basic furniture such as couches and chairs out of the way. However, if you have shelves or tables with items on them we do ask that you remove all items before we move any furniture.
Should I vacuum my carpet before you arrive?
While our team will clean and pre-treat your carpets prior to cleaning, it is always a good idea to remove as much debris as possible from your floors to speed up the process.
How long will it take my carpets to dry?
Carpet drying time depends on a few factors such a humidity, and the amount of air flow in a room. I most cases drying times are less than 8 hours. If you need your carpets dry sooner than that ask us about our fast drying services.
My carpet is damaged, can it still be cleaned?
While damaged carpet is still able to be cleaned, we actually offer Carpet Repair Services as well! We can repair damaged carpet before we clean it!
Can you get rid of pet stains and odors?
Pet stains and odors are no problem at all! Our trained technicians are skilled in removal the hard to get Pet Stains and Odors that our little friends leave for us. If you have pet odors without the stains, check out our Ozone Machine Treatment service.
Do you clean floors other than carpet?
Yes! We are a full service floor care provider, offer Hardwood Floor Cleaning, Tile and Grout Cleaning, VCT Stripping and Buffing and much more! Contact us today to learn how we can help get the most out of your floors!
About Our Company
How long have you been in business?
We’ve been in business and helping folks in Central Kentucky get the most our of their carpets and flooring for over 15 years now! We have plenty of satisfied customers and references that we can provide if you’d like.
What is your coverage area?
With office in Lexington, KY and Richmond, KY, we cover most of the Central Kentucky area, including Berea, Irvin, Paint Lick, Georgetown and more. Call us today!
How can I get a estimate on your services?
We make it super easy to get an INSTANT price estimate! Just click our Quote Generator on our home page and fill in the areas that you need cleaned. You’ll instantly see your quoted price and can request our service directly from there as well. If you have questions about your estimate don’t hesitate to call us.
